Menu Metrics Africa

Welcome to Menu Metrics Africa. By accessing or using our website, services, and tools, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

1. Use of Services

Our services are intended for businesses and individuals seeking food & beverage consulting, menu engineering, and staff training.

  • You agree to use our services only for lawful purposes and in compliance with all applicable laws.

  • We reserve the right to refuse service if misuse, fraud, or violation of these terms is suspected.

2. Information We Collect

When you use our services, we may collect:

  • Personal details (name, email, phone number, business name).

  • Payment information (when you purchase a service).

  • Business data (menu items, sales data, staff performance metrics, training needs).

  • Communication records (emails, feedback, or inquiries).

We handle all collected data in line with our Privacy Policy.

 

3. Log Data

Like many service providers, we collect technical information when you access our website, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Referring websites

This information is used to analyze performance and improve user experience.

 

4. Device Data

To optimize our services, we may collect device-related information such as:

  • Device type (desktop, tablet, mobile)

  • Operating system

  • Unique device identifiers

  • Browser settings

 

5. Payments & Refunds

  • All payments must be completed in advance unless otherwise agreed in writing.

  • Fees for services are clearly stated before purchase.

  • Refunds may be considered only if services have not been delivered. Once consulting, training, or reporting has begun, no refunds will be issued.

 

6. Intellectual Property

  • All content, tools, training materials, and reports provided by Menu Metrics Africa remain our intellectual property.

  • You may not reproduce, resell, or distribute our materials without prior written consent.

 

7. Limitation of Liability

We provide consulting and training services to support your business decisions. However:

  • We do not guarantee specific profits or business outcomes.

  • Menu Metrics Africa will not be liable for indirect, incidental, or consequential damages resulting from the use of our services.

 

8. Cookies & Data Tracking

Our website may use cookies to:

  • Improve user experience

  • Remember preferences

  • Analyze traffic and performance

You may disable cookies in your browser settings, but some features may not function as intended.

 

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with a revised Last Updated date. Continued use of our services constitutes acceptance of the updated terms.

 

10. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

📧 Email: 
📞 Phone: 
🌐 Website: